WILMINGTON-As someone who worked in the high-tech industry for more than 40 years, I was intrigued by Elayne Clift's article. It was very well written and clearly articulated the frustration we've all experienced with our interactions with technology, support, help desks, customer service, etc. I think we'd all agree that technology is great when it works, but not so much otherwise!
After digesting the paragraphs on the front page, I eagerly turned the page to see what else the columnist had to say. I continued to enjoy the article as the author described how every agent she had talked to had "assured - indeed, promised - that those charges would be removed and that I'd be called back in a few days before my bill would be due."
But then the author went off the deep end as she made a political statement that was totally uncalled for and had nothing to do with the topic.
She said; "None of them called. It was all smoke, mirrors, and lies. You'd think Donald Trump was the CEO."
Really, Elayne? What value was added to the article by including an inflammatory political statement? Up until you had to throw politics into the mix, I thought you were a gifted writer. Not so much anymore. Why? Why did you have to go there?
Just in case anyone thinks I'm a MAGA follower, I am not. I am registered as an unaffiliated (independent) voter.
It is a shame that you had to turn a very-well-written article into a political statement. How long have you had Donald Trump living in your head rent free? I'm not sure if there's a cure for Trump Derangement Syndrome strong enough for your specific case. Please keep your politics to yourself and weigh in on election day by casting a ballot for your candidate(s) of choice.
Marc Shelley
Wilmington
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